Contact Us

Please identify and contact the correct team from the list below:

External Portal Password Reset

For all Password resets please send email to: ShellServicedesk@gov.wales

LLWR Data Collection and Inform Reporting

For all non Jobs Growth Wales LLWR Data Submission Queries or problems submitting LLWR Data, please send an email to: LLWR@medr.cymru

Using the group email address will ensure a quick response to your query, as the mailbox is constantly monitored throughout the working day. However, to help us deal with your issue as quickly as possible, please attach any relevant information (including screen shots of error messages etc.) to your email.

Apprenticeships

For all Apprenticeships queries or problems with the website, please send an email to: Apprenticeships@medr.cymru

Jobs Growth Wales

For all Jobs Growth Wales queries or problems with the website, please send an email to: askjgwplus@gov.wales

The Jobs Growth Wales team also recognise that sometimes it's good to talk face to face. If you would find this helpful, please get in touch.

Sam Swift Team Support Officer 03000 259882